Survey | Outpatient Surgery Center of Jonesboro

Please indicate your overall impression of OSC based upon the service you received during your outpatient visit.

If your overall impression was not "Excellent", what would it take to make it "Excellent"?

Why did you choose Outpatient Surgery Center of Jonesboro?

Would you recommend Outpatient Surgery Center of Jonesboro to a good friend who lives in this area, has a medical problem similar to your, and need outpatient surgery?

Admissions How would you rate the following? (5 = Excellent, 1 = Poor)	5	4	3	2	1
Pre-Admission visit and/or phone call was clear
Admissions person demonstrated courtesy and concern
Billing and insurance information was clear
Waiting Time before being taken to Pre-Op reasonable

Pre-Op How would you rate the following? (5 = Excellent, 1 = Poor)	5	4	3	2	1
Pre-Op personnel demonstrated courtesy and concern
IV was administered without excessive discomfort
Clear instructions were provided prior to surgery
Anesthesiologist demonstrated courtesy and concern
Staff provided for your physical comfort in pre-op area

Operating Room/Endoscopy Suite

How would you rate the following? (5 = Excellent, 1 = Poor)

Personnel demonstrated courtesy and concern

Staff explained the preparations for the procedure

Staff provided for your physical comfort

Recovery Room How would you rate the following? (5 = Excellent, 1 = Poor)	5	4	3	2	1
Recovery room nurses demonstrated courtesy and concern
Staff demonstrated concern for your privacy
Staff provided for your physical comfort
Staff provided sufficient recovery time prior to discharge
Staff provided clear explanation of discharge

Patient Survey

Admissions

Pre-Op

Operating Room/Endoscopy Suite

Recovery Room